I You - The Leader
    Bite 1: Develop a Clear Vision
    Bite 2: Know Your Leadership Style
    Bite 3: Know Your Risk Tolerance
    Bite 4: Choose a Soul Mate
    Bite 5: Break Major Objectives into Smaller Goals

II Leadership Triage
    Bite 6: Conduct an Annual Planning Process
    Bite 7: Define Your Corporate Mission
    Bite 8: Commit Only to Attainable and Measurable Goals
    Bite 9: Commit Only to Specific Actions with Responsibilities
                and Completion Dates Assigned

III Leading Core Competence
    Bite 10: Identify Competence for Goal Achievement
    Bite 11: Complete Annual Performance Evaluations
    Bite 12: Ensure Corporate and Employee Goals Are Congruent
    Bite 13: Reward Employees for Goals Achieved
    Bite 14: Encourage Rehabilitation of Poor Performers
    Bite 15: Examine Competence after Significant Business Changes
    Bite 16: Appoint a Leader for Core Competence

IV Secrets to Revenue Growth
    Bite 17: Know Your Major Competitors
    Bite 18: Study Purchasing Habits of Target Markets
    Bite 19: Beware of Lust for Unproven Markets
    Bite 20: Allocate Resources Only to Opportunities with Potential for Optimum
                Goal Achievement
    Bite 21: Implement Account Plans

V Product Intuition Is Worth a Thousand Hours
    Bite 22: Continuously Assess Customer Satisfaction
    Bite 23: Appoint a Leader for Customer Satisfaction
    Bite 24: Analyze Competitor Advantages
    Bite 25: Eliminate Company-Created Barriers to Market
    Bite 26: Establish Customer Service Teams
    Bite 27: Empower Customer Service Teams to Drive Customer Satisfaction

VI Secrets to Expense Reduction
    Bite 28: Prepare Financial Forecasts Annually
    Bite 29: Compare Actual Performance to Forecasts on a Monthly Basis
    Bite 30: Identify Corrective Actions
    Bite 31: Stretch Your Revenue Goals
    Bite 32: Demand Price Reductions from Vendors
    Bite 33: Identify Expenditures to Eliminate
    Bite 34: Reduce Operational Breakeven

VII Barriers to Profitable Growth
    Bite 35: Ensure Action Plans Are Compatible
    Bite 36: Eliminate Products with Poor Profit Contributions

VIII Change: Evolution or Revolution?
    Bite 37: Analyze Your Readiness for Change
    Bite 38: Ensure Each Initiative Has an Agent
    Bite 39: Appoint a Leader of Change
    Bite 40: Prepare Resource Plans to Implement Change
    Bite 41: Ensure Subjects of Change Contribute to Implementation

IX Process Improvement: Stimulate or Stagnate
    Bite 42: Eliminate Major Differences Between Company and Customer Values
    Bite 43: Develop Competitive Strategies to Satisfy Customer Values
    Bite 44: Identify Business Processes to Be Improved
    Bite 45: Appoint a Leader of Business Improvement

X Check Your Leadership Powertrain
    Bite 46: Prepare Congruent Leadership Plans
    Bite 47: Evaluate Leadership Through the Eyes of Followers

XI The Oxen Are Slow, but the Earth Is Patient
    Bite 48: Develop a Leadership Culture
    Bite 49: Adopt a Code of Ethics
    Bite 50: Lead with Spirit